Order and Delivery Process
Your orders will be shipped within 3 (three) business days (Monday–Friday) following bank approval of your payment.
The delivery time may vary depending on the distance of your address from Akar Rulman Tic. ve Paz. Ltd. Şti. The courier company generally delivers your order within 1–3 business days.
Custom-Made Products
For custom-made products, the delivery time may vary depending on the manufacturing period.
The estimated delivery date for such products is specified on the relevant product page.
Circumstances Arising from Our Side
In the event of any unforeseen issue, you will be informed via the contact details provided in your membership information.
For this reason, it is important that your membership information is accurate and complete.
Note: Deliveries are not made on public holidays or official holidays.
Shipping and Warranty
All orders are delivered to you by contracted courier companies under the guarantee of Akar Rulman Tic. ve Paz. Ltd. Şti.
Stock Status and Notification
Once your order is confirmed, a confirmation email will be sent to you.
If the selected product is out of stock, you will be notified by email and informed of the expected restocking date.
Out-of-Stock Situation
Akar Rulman Tic. ve Paz. Ltd. Şti. operates as an online shopping platform, and multiple users may place orders simultaneously.
In rare cases, a product may become out of stock after an order has been placed.
In such cases:
